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Salesforce human change consultant

London
Teksystems
Change consultant
Posted: 8 May
Offer description

Job Title: Human Change Consultant / Training & Enablement Consultant - INSIDE IR35 CONTRACT - Hybrid Working - No Sponsorship Available

Overview

This role focuses on shaping and delivering people-centric change strategies that enable organisations to realise value from enterprise technology investments. Working closely with stakeholders, you will help define the change vision, develop practical roadmaps, and support adoption through tailored training and enablement initiatives. Using design-led and empathetic approaches, you will translate human insights into measurable outcomes and build scalable methods that support long-term self-sufficiency.

Key Responsibilities

Facilitate discovery sessions with stakeholders to assess current change capabilities, map stakeholder landscapes, and co-create a compelling vision and case for change.
Develop and deliver end-to-end change strategies, partnering closely with clients and applying human-centred design principles and behavioural insights to drive transformation.
Align cross-functional teams around the change approach to ensure consistent adoption across the organisation.
Coach senior leaders and managers on effective change leadership, strengthening sponsorship and visible support.
Establish repeatable frameworks and metrics to enable sustained adoption and demonstrate value realisation.
Conduct stakeholder analysis and persona mapping to identify role-based impacts and inform training requirements.
Lead instructional design activities, including content planning and the development of process-driven, scenario-based training materials.
Deliver Train-the-Trainer sessions and end-user training to build internal capability and confidence.
Implement feedback mechanisms (e.g. surveys, evaluations) to measure effectiveness and continuously improve outcomes.
Integrate change and enablement activities into broader programme delivery in collaboration with project teams.
Travel to client sites where required for workshops, stakeholder engagement, and training delivery.

Essential Skills & Experience - Please ensure your CV highlights the key skills listed here

Industry-recognised change management certification (e.g. Prosci, CCMP, APGM) or equivalent Experience.
Strong understanding of change management frameworks, tools, and best practices.
Track record of leading Business Value, Design Thinking, or Human Centered Change workstreams, preferably for Salesforce Implementations
Ability to clearly articulate the value of people-focused change to diverse stakeholders.
Experience designing and delivering structured training and enablement programmes.
Strong facilitation and stakeholder engagement skills, with Experience working with senior audiences.
Eligibility for UK Security Clearance (required).
Willingness to travel and work on-site when necessary.

Desirable Experience

Exposure to complex, multi-stakeholder transformation programmes.
Experience applying behavioural science or service design in change initiatives.
Ability to create role-based personas and map processes to training needs.
Familiarity with enterprise platforms and their impact on business processes.
Experience developing clear, engaging training content and documentation.
Strong analytical skills to measure adoption, engagement, and effectiveness.
Excellent communication skills, with the ability to simplify complex concepts.
Comfortable working in cross-functional teams and adapting to evolving requirements.

Why Join?

You’ll be part of a forward-thinking consulting environment that values human-centred thinking, measurable outcomes, and continuous improvement. The organisation encourages curiosity, empathy, and creativity, offering opportunities to lead impactful transformation programmes. You will collaborate with experienced professionals, deepen your expertise, and contribute to initiatives that put users at the centre of change.

Working Environment

This role operates within a consulting model that blends remote collaboration with on-site client engagement. You will interact with both business and technology stakeholders through workshops, discovery sessions, and training activities. The environment is fast-paced and project-driven, with a strong focus on teamwork, structured delivery, and achieving measurable results. Professional conduct and presentation are expected during stakeholder-facing engagements.

Location

London, UK

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)>
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)>
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

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