About the Role
This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.
You will:
* Lead day-to-day operations across a portfolio of cancer support services
* Provide strong, supportive leadership to managers, coordinators, and frontline staff
* Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
* Ensure safeguarding, quality, and statutory compliance
* Drive performance, quality improvement, and operational excellence
* Contribute to organisational strategy and future service development
* Manage budgets, monitor risks, and support sustainable funding models
* Be an escalation point for safeguarding, operational issues, and service risks
This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.
Who We’re Looking For
We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.
You will have:
* Proven experience in operational leadership within health or social care settings
* Strong communication and relationship-building skills with external partners and stakeholders
* A solid understanding of safeguarding, quality assurance, and statutory regulations
* Experience of driving performance and delivering continuous improvement
* Ability to contribute to strategic planning and service development
* Financial acumen, including managing budgets and supporting sustainable funding
* Confidence acting as an escalation point for safeguarding, operational, and service risks
And you’ll be:
· Supportive, collaborative, and people-focused
· Highly organised and able to manage competing priorities
· Passionate about inclusion, equality and person-centred support
· Committed to Self Help UK’s values and mission