Key Responsibilities:
Collections Management:
* Proactively manage and follow up on outstanding customer invoices.
* Contact customers to resolve any overdue accounts and ensure timely payments.
* Develop and maintain strong relationships with customers to facilitate timely resolution of billing issues.
* Identify and escalate accounts at risk of delinquency to the AR/AP Manager.
Account Reconciliation:
1. Reconcile customer accounts to ensure all payments, credits, and invoices are accurately recorded.
2. Investigate and resolve discrepancies between c...