Assistant Care Co-ordinator
We are recruiting for a full time (37.5 hours per week) Assistant care‑co‑ordinator to support care provision and patient flow in our Intermediate Care Service in Cambridge.
You will work across the county‑wide Intermediate Care Service supporting colleagues based in our North teams primarily. You will be able to work flexible shifts patterns within our core service hours of 7am to 10pm, 7 days a week. Shifts in early and late patterns will be required to cover service 7am – 10pm, including weekends and bank holidays.
The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples’ potential to achieve their goals by supporting earlier discharge from hospital as part of the Home First model.
Main duties of the job
* Assist the Care Co‑ordinators within the Intermediate Care Service who will supervise and support the post holder to ensure referrals are managed in a timely and safe manner.
* Receive new referrals into the relevant Intermediate Care Service and co‑ordinate and organise packages of care delivered by the local Intermediate Care Service to support patients living in the community.
* Work closely with the relevant Intermediate Care Service’s Team Lead and senior therapy staff to promote a multi‑disciplinary approach to management of patient care.
* Collaborate with colleagues across social care, health and the third sector to provide patient centred, integrated care.
About us
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also in the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under‑represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Job responsibilities
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence and have use of a vehicle. Public transport will not be used for this role.
Please refer to the attached job description and person specification for full details of responsibilities.
* Communicate with both external health care professionals, referrers, private care agencies, local authority staff and services as well as Senior Care Coordinator to seek clarification and communicate the requirements and arrangements for all patients referred to the local Intermediate Care Service.
* Identify the need for and ensure the timely onward transfer of information for referrals who require comprehensive needs assessments by other members of the Intermediate Care Service.
* Ensure that necessary patient information supporting the monitoring of all intermediate care referrals is recorded in an accurate, consistent, and timely manner.
* Maintain daily databases of all new, current and patients waiting for Intermediate Care Services including the current pathway the patient is on, date of entry to pathway, allocated intermediate care staff, date of review, date of discharge and services required on discharge.
* Assist with monitoring the progress of referrals and ensure any subsequent reviews are initiated and completed.
* Support the reporting requirements of the service as requested by the care co‑ordinator and team leader.
* Ensure any data that is used and managed is in line with Trust Information Governance and Information Security policies.
* Cover face‑to‑face care calls with patients when required.
* Attend patients’ homes to complete staff supervision.
* Provide cover across service operation hours from 7am–10pm including weekends and bank holidays.
Person Specification
Education / Qualification
* Evidence of a good standard of general education/GCSE or equivalent.
* Evidence of ability to study.
* Evidence of relevant short course and in‑service training.
* NVQ Level 3 or equivalent.
* To have completed recent care certificate or be committed to complete on employment.
* Knowledge of specific patient conditions, types of therapy intervention acquired through training and experience.
Experience
* Experience of undertaking administration work in a community setting.
* Experience in staff development, such as assessments or practice supervision.
* Related experience of working in a rehabilitation/reablement or healthcare environment with older people.
* Experience in line management of staff.
Skills and Abilities
* Standard keyboard skills and ability to communicate through IT using packages such as Word, Office.
* Ability to organise groups of carers to deliver care in patients' homes.
* Ability to work well autonomously as well as part of a team.
* Able to demonstrate commitment to high quality care principles.
* Ability to support Intermediate care workers.
* Knowledge of CPFT and local health, voluntary and social services.
* Experience of working with SystmOne.
* Good knowledge of Health and Safety legislation and safe working practices.
* Accepts responsibility for own workload.
* Recognises the limits of own authority within the role.
Other
* Ability to travel independently around Cambridgeshire and Peterborough area meeting required timescales. A full driving licence and access to a vehicle is essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
Cambridgeshire and Peterborough NHS Foundation Trust is an equal opportunities employer. We encourage applications from all sectors of the community, particularly from under‑represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
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