Job Summary
We are seeking a keen and enthusiastic candidate to provide strong secretarial, organisational and administrative support within our Plastic Surgery Department.
Key Responsibilities
* Provide full secretarial and administrative support to the Plastic Surgery Department.
* Receive confidential and sensitive information, engaging with patients, relatives, staff or external stakeholders, and support the department in a variety of administrative tasks.
* Work flexibly and sensitively with other disciplines both on and off the QVH site.
* Provide and receive confidential and sensitive information written, aural or verbal to be exchanged with patients/clients, relatives, staff or external parties.
* Review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
* Communicate sensitively and appropriately with patients suffering from serious illness.
Qualifications and Skills
* Medical secretarial background preferred.
* Strong computer skills including audio typing.
* Excellent verbal and written communication skills, enabling communication at all levels.
* Keenness for detail, good time management and ability to work to tight deadlines prioritising workload.
* Knowledge of a variety of digital systems is desirable but not essential; full training will be provided.
Benefits and Development
Full training will be provided. The Queen Victoria Hospital offers a wide range of training opportunities and apprenticeships, which the successful candidate will be supported and encouraged to access if desired.
Further details are available in the attached Job Description and Person Specification.
This advert closes on Monday 11 May 2026.
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