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Dealer operations analyst

Milton Keynes
Geely Auto UK
Operations analyst
Posted: 26 February
Offer description

At Geely, our story began in 1986 with a simple but powerful idea, an idea that has driven us to become one of the world's most forward-thinking automotive groups. For nearly three decades, we've been redefining mobility through our iconic global brands, including Geely Auto, Volvo Cars, Polestar, Lotus, Zeekr, Lynk & Co, the London Electric Vehicle Company, Farizon, and more. We are Geely Auto UK, the UK arm of Geely Auto Group. Having entered the market in 2025 with our first electric SUV, the Geely EX5, we're continuing to grow rapidly as we build a nationwide dealer and service network.

Job Purpose

We are looking for a Dealer Operations Analyst to join our Geely Auto UK Head office, working across the core Dealer Development and Sales teams at an incredibly exciting time. Geely Auto UK has promising growth plans and offers many development opportunities for the right candidate.

The Dealer Operations Analyst will support the implementation of Geely Auto UK's Dealer Network Strategy. The role focuses on monitoring, analysing, and improving dealer performance through data-driven insight, programme management, and coordination with the wider business.

Main Responsibilities

Dealer Insight & Reporting

Set up and manage the Dealer Scorecard programme, ensuring accurate and consistent KPI reporting
Produce dashboards and summary reports highlighting key sales metrics and operational trends
Provide actionable insights to support performance reviews, forecasting, and strategic planning
Support dealer targeting by analysing network performance, market potential, and operational capacity

Audit & Compliance

Support the set-up and management of the dealer audit programme
Track audit outcomes and coordinate follow-up actions to maintain compliance
Manage standards escalation processes and report on risk dealers

Composite & Performance Insights

Assist in the set-up and management of the Dealer Composite programme, ensuring data accuracy
Deliver analysis and insights to support dealer reviews and business planning
Monitor and report on network profitability and risk dealers

Dealer Programme Management

Support Mystery Shopping and Customer Satisfaction programmes
Track results, identify improvement areas, and share insights with stakeholders
Coordinate implementation and compliance of sales programmes and initiatives
Monitor outcomes and drive follow-up actions to improve performance

Dealer Directory & Network Data Management

Maintain and regularly update the dealer directory and core network data
Ensure data accuracy and alignment across internal systems

Field Team Support

Provide timely, accurate performance data for dealer reviews and meetings
Produce summary reports and dashboards highlighting trends and performance gaps

Education, Training, And Experience

Bachelor's degree or equivalent
Automotive experience. OEM experience is desirable but not essential.
Proficient in Excel, Power BI and other data analysis/reporting tools.
Training in CRM systems, ERP platforms, or dealer management systems is beneficial.
Understanding of financial processes and compliance frameworks.

Skills And Personal Characteristics Required

Strong analytical and numerical skills with high attention to detail
Proficiency with Excel, Power BI, or similar data and reporting tools
Excellent organisational and communication skills
Proactive, structured, and able to work independently
Collaborative team player with a proactive mindset
Comfortable working with data, systems, and cross-functional teams
A genuine interest in the automotive industry and a passion for delivering the best service possible.

What Can We Offer You Beyond The Salary

Geely ECOS scheme
x6 Life assurance
Enhanced Maternity and Paternity Pay
Medicash
Bike2work scheme

We Are An Equal Opportunities Employer

At Geely Auto UK, we value diversity and inclusion and welcome applications from all candidates. We are committed to fair recruitment and ensuring everyone has the opportunity to reach their full potential. If you believe you are right for this role, we warmly welcome your application.

The Geely story began in 1986 with a simple but powerful idea. When founder, Eric Li, chose the name Geely, meaning 'lucky', it was about much more than just good fortune. His ambition was to build something that would move people forward with confidence and optimism. Today, that same spirit drives everything Geely does.

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