What's In It For You?
* Tronc paid monthly
* 30 days holiday including bank holidays
* Regular team events and appreciation days
* Free team meals
* Awards of Excellence recognition
* 25% discount on all Food & Beverage
* Length of service gifts
* Team referral scheme
* Health cash plan
* Team rate at our Iconic Luxury Hotels, London and Regional and Relais & Chateux properties
* Friends and Family rate at our Iconic Luxury Hotels
* Employee assistance programme
* …and so much more.
Aim of the Role
Lead and inspire the Housekeeping teams across 11 Cadogan Gardens, The Apartments & The Chelsea Townhouse to deliver exceptional cleanliness, comfort, and presentation throughout the hotel, ensuring guests experience the highest standards of luxury and care.
Below are some of the Responsibilities;
* Maintain brand standards for guest rooms, public areas, and staff facilities.
* Ensure secure key handling and uphold guest privacy and safety.
* Work with Operations and General Managers on budgets and business plans.
* Recruit, train, and develop the team; conduct inductions and performance reviews.
* Ensure compliance with health & safety, fire safety, and COSHH regulations.
* Efficiently manage housekeeping payroll, stock control, supplier relationships, and monthly inventory reporting.
* Oversee PPM and Spring Clean schedules; maintain accurate logs and inventories.
* Foster collaboration with Maintenance and Front Office teams.
Essential Criteria
* Previous senior housekeeping experience within luxury/boutique five star hotels.
* Strong leadership and team management skills.
* Excellent attention to detail and knowledge of health & safety regulations.
* Ability to manage budgets and supplier relationships.
Desirable
* Hospitality or housekeeping qualifications (NVQ, SVQ, diploma).
* AA Red Star experience in luxury/boutique hotels.
* Previous working with Forbes standards.
If you thrive in a fast-paced hospitality environment, apply now—we’d love to hear from you!
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