Overview
I am currently helping a client of mine with a Head of SOC/NOC, this role ensures that network infrastructure is reliable and secure, incidents are swiftly handled, and the team operates efficiently.
Responsibilities
* Lead/recruit/develop NOC & SOC teams, including analysts, engineers, and managers.
* Demonstrated ability to motivate teams, drive performance, and manage under pressure.
* Oversee continuous monitoring, ensuring network performance and resolution of issues.
* Develop and lead SOC incident response playbooks, manage critical escalations, and handle crisis situations effectively.
* Set operational goals and align NOC & SOC strategies with wider IT and business objectives.
* Budget planning & vendor procurement to ensure cost-efficiency.
* Produce and present performance metrics to senior leadership.
* Implement and optimise monitoring, detection, and investigative tools (SIEM, etc.).
Ideal Experience
* C5yrs+ years in either (or both) network and security operations — ideally with at least 3-5 years in a managerial/leadership role.
* Proven ability to manage combined NOC and SOC environments and diverse technical teams.
* Broad expertise in network infrastructure: routing, switching, firewalls, VPNs, load balancers, cloud networks.
* Deep understanding of security monitoring and incident response tools (SIEM, etc.).
Side notes
* Hybrid working; 2-3 days office based in Bolton
* MSP experience is highly desirable
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