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Print services technician

Yeovil
Advanced UK, A Xerox Business Solutions Company
Service technician
Posted: 10 October
Offer description

Overview

Job Title: Print Room Operator

Directorate: Print, Scan, and Data Management Department

Description & Requirements: This role involves operating and maintaining state-of-the-art print and finishing equipment to deliver high-quality printed materials on time while supporting internal teams. You will thrive in a fast-paced, collaborative environment with attention to detail and a commitment to excellence to keep print operations running smoothly.


Working Environment

* Print room producing multiple document types with varied and frequent deadlines
* Based on a large Xerox client site with some walking between buildings
* May require lifting and moving heavy materials
* Standing for long periods during shifts


Key Responsibilities

* Operate a variety of digital printing machines, wide format printer, 3D printer, CD/DVD Burner, and all finishing equipment
* Manage print jobs from start to finish, including setup, printing and finishing
* Monitor print quality and troubleshoot issues with equipment or output
* Continuous adherence to SLAs and KPIs
* Maintain inventory of paper, toner, and other supplies
* Perform routine maintenance and cleaning of print equipment
* Ensure compliance with health and safety standards
* Liaise with internal departments to meet printing needs and deadlines
* Perform data entry tasks to maintain accurate records for tracking print jobs, reporting and billing purposes
* Adhere to customer’s security classifications and associated protocols
* Carry out any additional duties as requested


Skills & Experience

* IT literacy, particularly working knowledge of Microsoft Office
* Verbal and written communication skills to engage with stakeholders of the print room
* Basic mechanical aptitude and troubleshooting skills
* Strong attention to detail and commitment to quality
* Ability to manage multiple tasks and prioritise workload
* Good communication and customer service skills
* Ability to take instructions and follow processes
* Ability to work as part of a team or on own initiative
* Full UK driving licence an advantage
* Ability to gain SC clearance
* Experience operating digital printing equipment is desirable but not essential—full training will be provided


Job Details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology

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