Overview
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Job Title: Projects engineer 2nd line (msp) – Location: Borehamwood + Hybrid – Duration: Permanent – Salary: up to 45k per annum DOE – Benefits: 25 + company pension – Training: Tailored career path with industry vendor training
If you love successfully delivering IT projects to a range of clients and have a proven track record in a multi-client, multi-disciplinary MSP environment, we want to hear from you. We are looking for a Projects Engineer to join our team.
How you’ll make an impact
* You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening.
* These projects typically include the implementation of Office 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony.
* Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether that's due to growth, business change or even an office move.
Who we are looking for
* You have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems.
* You are patient, empathetic and able to communicate technical concepts to non-technical users. You enjoy working as both a part of a team and leveraging the expertise of others to solve problems.
* You have exceptional customer service skills with a proven ability to quickly build rapport.
Systems you are familiar with
* Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail).
* Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot.
* Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration.
* Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles.
* Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN.
* Interest and exposure to security, including firewalls and Windows security for servers and workstations.
How to apply
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
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