Join to apply for the Management - General Manager role at Whitbread.
General Manager - Balkerne Gate. Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industry
* Hospitality
* Be responsible for recruiting, onboarding and inducting any new team members.
* Inspire, develop and lead your management and team members, ensuring great retention.
* Maximise revenue opportunities through analysing sales figures and effective forecasting.
* Effectively manage all controllable costs and site P&L.
* Support the Regional Operations Manager in delivering long‑term business goals.
* Drive individual high performance through regular one‑to‑ones.
* Have an eye for detail and thrive in a high volume, fast‑paced environment.
* Show passion for the brand and ensure your team are equally knowledgeable and confident around delivering the values.
* Ensure all health and safety measures are met to the highest standard.
* Demonstrate a clear passion for achieving high guest measures.
* Take ownership of managing labour and cost margins; drive sales and revenue and use guest feedback to maximise opportunities.
* Champion change and implement innovations with the team.
Ideally, you’ll come from a high‑volume, guest‑facing leadership role with an understanding of delivering in a branded operation.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.
Job ref: 127502-4492 | Advertised: 10 Dec 2025 | Location: Colchester, England, United Kingdom
#J-18808-Ljbffr