Overview
Service Administrator
Location: Haydock
Working Hours: Monday – Friday 08:00 – 16:30
From £12.50 per hour, plus an excellent benefits package, including:
* In-house training provided to support career progression
* 25 days holiday + public holidays which increases with service
We are seeking a proactive and organised individual to join our team. As a Service Administrator you are responsible for a variety of key administrative and operational tasks. Your main duties will include handling incoming calls, logging breakdowns, liaising with our customers and service team members alike, and arranging engineer site visits for routine service calls, preventative maintenance and reactive maintenance. Provide regular updates to both internal staff and customers, while also managing invoicing and repair estimate processes. You will also be one of the first points of contact for visitors, conducting site inductions and ensuring a welcoming environment.
Responsibilities
* Manage day to day administrative tasks confidently and efficiently.
* Use initiative and be comfortable working as an individual.
* Plan, schedule, and coordinate work.
* Liaise with the Sales Administration team, providing updates and booking requests.
* Ensure health & safety and insurance documents are in place for contractors on site.
* Raise job cards for the workshop and field service engineers, whilst liaising with internal and external customers.
If you are interested in this exciting opportunity, please apply today.
Next steps
1. If you like the sound of this position, please apply today.
2. A member of our team will contact you to discuss your application.
3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Send your CV to service@globalforktrucks.com or call us on 01942 726279 and speak to our friendly team today!
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Machinery Manufacturing
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