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Send assistant coordinator

Ipswich
Suffolk County Council
Send assistant
Posted: 12 August
Offer description

* Suffolk County Council
* Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid working
* Salary: £28,598 per annum (pro rata for part time)
* Hours: 37 hours per week - Flexible working options available
* Contract: Permanent

We're passionate about improving the future for our customers, our communities and the environment. If you are too, join us as an Assistant Coordinator for SEND (Special Educational Needs and Disabilities) and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.

Reimagine the possibilities.

Your role and responsibilities

You will:

* act as a catalyst for change working to support children, young people and their families
* oversee the procedures and processes associated with EHC Needs Assessment Requests ensuring that the LA meets all statutory requirements required under the SEND Code of Practice, SEND Regulations and Children and Families Act 2014
* work efficiently and effectively with Children and Young People (CYP), their families and partner agencies to provide support through the SEND journey as well as ensuring statutory timescales are met
* co-ordinate and complete EHC Needs Assessments within statutory timescales, demonstrate key-working approaches in everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work.

You will need:

* suitable qualifications at Level 3 and above or equivalent experience in a relevant area of work.
* evidence of continuing professional development.
* experience of collaborative work with CYP, families and professionals and evidence of using solution focused approaches in practice.
* proven use of effective communication to de-escalate challenging situations and provide appropriate advice and facilitation

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The SEND team works closely with families, schools, and other professionals to assess children's needs and develop Education, Health and Care Plans (EHCPs). We work alongside; Special Education Services, SEND Funding and Provider Services and Educational Psychology and Therapeutic Services, Social Care and Health. We are all dedicated to helping children and young people achieve their individual outcomes.

The EHC Needs Request Team is responsible for managing the first stage of the Education Health and Care (EHC) Needs Assessment process. This stage involves receiving and reviewing all requests for an EHC Needs Assessment for children and young people who may have special education needs (SEND).

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report Workforce Equality Report .

For more information

Please contact Rhianna Rance,SEND Practice Manager or Claire Driver, SEND Practice Lead for a casual conversation. You can reach them by calling Rhianna on 01473265365 or by emailing rhianna.rance@suffolk.gov.uk or calling Claire 01284758696 or by emailing claire.driver@suffolk.gov.uk .

How to apply

Step 1 - Read the Job and Person Profile (Word) .

Step 2 - Click Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template .

1. This role requires being extremely organised and having accurate record-keeping. Can you give an example of a time when your attention to detail was crucial in your work? What was the outcome?
2. How do you prioritise your workload when dealing with multiple tasks and tight deadlines? Can you provide a specific example of how you've managed this in the past?
3. This role may require adapting to new procedures or technologies. Can you give an example of a time when you had to quickly learn and implement a new system or process?
4. Describe a time when you had to work effectively with professionals from other services. What challenges did you face, and how did you overcome them?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 25 August 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

* up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
* membership of a competitive Local Government Pension Scheme (LGPS)
* travel, lifestyle, health and wellbeing benefits
* performance-related annual pay progression, in addition to an annual cost-of-living pay increase
* training and encouragement to expand your knowledge
* a variety of career development opportunities across our organisation
* diverse and active staff networks
* flexible working options, with the right to request flexible working from your first day
Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .

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