Job Description
The Company
We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.
We're all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick!
We take pride in the service we provide as well as building a collaborative culture internally.
So, who are we looking for?
At Centrick, we’re redefining property management through service, accountability, and innovation—and we’re looking for a Senior Portfolio Manager who shares that vision. In this key leadership role, you’ll take full ownership of a diverse regional portfolio of leasehold and freehold developments, ensuring smooth operations, top-tier compliance, and outstanding client satisfaction.
You’ll be the go-to strategic contact for key clients, while leading and mentoring a growing team of Assistant Portfolio Managers and Inspectors. From overseeing budgets and compliance to managing stakeholder relationships and driving KPIs, this is a hands-on role with real impact—both operationally and commercially.
If you're a natural leader with a sharp eye for detail, strong property expertise, and a passion for raising standards, we’d love to hear from you.
And what will you be doing?
No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:
* Oversee compliance, maintenance schedules, service charge planning and budget adherence for all developments within your portfolio
* Build and maintain strong relationships with freeholders, RMCs, leaseholders and residents, offering strategic insights and proactive solutions
* Oversee the preparation and delivery of client reporting, contractor management and service-level performance reviews
* Act as an escalation point for major issues such as resident disputes, contractor failures or urgent maintenance risks, resolving these with a commercial and customer-focused mindset
* Support the onboarding of new developments into the portfolio, ensuring readiness across compliance, systems, communications and resourcing
* Regularly review property leases, ensuring full compliance with landlord obligations and legislative requirements
* Represent Centrick at client meetings, Board-level reviews and new business opportunities as needed
* Support and ensure delivery of company-wide initiatives including technology implementation, sustainability reporting, and regulatory compliance
* Monitor and manage operational budgets, controlling expenditure and ensuring financial accountability across the portfolio
* Maintain up-to-date knowledge of property legislation, health and safety regulations, and industry best practice
What’s in it for you?
We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
* 25 days holiday + 8 Bank holidays
* Future Security with our enhanced Pension
* Socials
* Health and Wellbeing
* Celebrating your Birthday with an extra day off
* Investing in Your Skills
* Perkbox
At Centrick inclusivity and diversity aren't just words to us—they're the core of who we are! We’re all about building a team that celebrates every background and story, so our hiring process is all about welcoming people from all walks of life. We want every candidate to feel valued, respected and supported every step of the way.