Overview
Our client in Elstree, a very successful, dynamic, and rapidly growing business, is looking for an Account Manager to support the Sales Team.
This is a split role with three core responsibilities: serving as the internal account manager, providing day‑to‑day support and assistance to the Commercial Sales Director; and contributing to the development of new wholesale business sectors across the wider team.
They are looking for someone with commercial drive who is comfortable selling, proactively developing relationships and contributing to the growth of the business.
This is an office‑based role.
What’s in it for you
* Salary: Up to £33k
* Hours: Monday to Thursday 9:15am-5:30pm / Friday 9:15am-4pm
* 23 days annual leave + Bank Holidays
* Free parking
* Smart casual dress code
Key responsibilities
* Manage all London accounts, serving as the primary day‑to‑day contact for orders, queries and ongoing relationships
* Respond to emails and calls promptly, resolving customer queries efficiently and professionally
* Prepare accurate and detailed quotations, check stock availability and work with internal departments to ensure the right products are available for customers
* Supply samples to prospects and existing customers, following up to convert into orders
* Proactively up‑sell and promote full product range, taking ownership of revenue growth within your account base
* Manage deliveries for key accounts, liaising with the warehouse, logistics team and carriers to ensure smooth fulfilment
* Make outbound calls to introduce services, qualify new prospects and arrange meetings for the Commercial Sales Director
* Maintain accurate records on the company database, keeping contact details and communication notes up to date
* Be a key member of the wholesale support team, working collaboratively to help develop new business sectors
* Support the Commercial Sales Director with administrative tasks and general office duties as required
What the employer is looking for
* Confident communicator
* Organised, self‑motivated and able to manage a busy and varied workload
* Customer‑focused with a proactive, can‑do attitude
* Competent with Microsoft Office and comfortable using CRM or order management systems
* A genuine commercial drive, with the confidence to sell, develop relationships and contribute meaningfully to business growth
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
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