Overview
Sales Consultant (Arabic Speaker) – Givenchy – New Bond Street at SWAT Records
MAIN PURPOSE: Acting as a Givenchy brand ambassador for our Flagship store in New Bond Street, you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.
Position
MAIN PURPOSE: Acting as a Givenchy brand ambassador for our Flagship store in New Bond Street, you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.
Job Responsibilities
* Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
* Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice.
* Introduce additional complementary products targeted to your client and share product knowledge.
* Process the sale in a confident and professional manner whilst maintaining the relationship with the client.
* Gather and collate clients CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client.
* Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
* Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
* Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
* Support control and management of stock in line with the guidance from Stock Control colleagues.
Profile and Experience
* A minimum of 3 years experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred.
* Experience in selling leather goods with an understanding of craftsmanship and quality is a must.
* Strong business sense and experience working with retail KPIs is a must.
* A genuine interest for fashion and Givenchy as a brand.
* Hardworking and committed to achieving/exceeding targets.
* Team player and able to work autonomously.
* Excellent personal presentation as a Givenchy Brand Ambassador.
* Strong communication and relationship building skills. Existing clientele network would be a plus.
* Fluent in English is essential; additional languages are an advantage.
GIVENCHY MAISON: New elegance with a modern twist and femininity combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established the eponymous Haute Couture House in the early 1950s. In 1957 the House launched L’Interdit, a fragrance symbolising the brand’s legacy. Givenchy’s legacy continues to move forward in a modern and powerful way.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Marketing Services
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