This role is being advertised as a Customer Service Advisor however the successful applicant will be employed as a Client Care Coordinator.
Imagine starting each day knowing you’ll make a real difference in someone’s life. That’s how you can make an impact as Customer Service Advisor.
Contract Type: Permanent
Hours: 37.5 hours per week
What's in it for You as a Customer Service Advisor?
In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
* Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
* Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
* Work-Life Balance: An additional day for your Birthday, enjoy a set schedule and competitive family-friendly benefits
* Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression
Make a real difference in people’s lives as a Customer Service Advisor in our award-winning contact centre.
This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.
Your journey begins on 3rd March 2025, with a minimum of 12 weeks onsite training (Monday to Friday, 8AM–4PM) and once signed off, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 7AM and 6PM, offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.
Apply now to join a contact centre with a difference and start making a positive impact today!
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