The Office Manager is responsible for ensuring the efficient and seamless day‑to‑day operation of the office, undertaking all aspects of office functionality, reception services, and general administrative support.
Responsibilities
* Ensure the smooth, efficient, and professional day‑to‑day running of the UK office, including kitchen facilities and meeting rooms.
* Undertake reception operations, mail handling, and courier services. Provide a warm and professional welcome to all visitors and new starters, ensuring orientation protocols are followed.
* Book travel, accommodations and dining reservations for internal stakeholders and visitors. Liaise with external travel partners for cost‑effective flight comparisons and execute the setup of new traveller profiles.
* Assist the Senior Management Team (SMT) with administration tasks, including preparing and distributing agendas, minutes, and supporting materials.
* Organise food and beverage for SMT, visitors and client meetings as required.
* Undertake weekly site audits of communal areas and record findings and areas for improvement.
* Raise and process non‑stock purchase orders for office and facilities needs. Monitor and manage inventory levels ensuring cost‑effective purchasing aligned with budgetary constraints.
* Oversee and maintain office environment service contracts. Cultivate strong vendor relationships and evaluate service performance to support continuous improvement.
* Administer on‑site access systems, including Access Control and ANPR technologies, maintaining robust security protocols across the premises.
* Plan, execute and participate in internal company social events.
Qualifications
* Minimum 2 years experience in office operations and office management.
* Good working knowledge of MS Office packages.
* Excellent written and verbal communication skills.
* Strong organisational skills with the ability to plan, prioritise, and manage multiple tasks effectively.
* Excellent attention to detail and a high level of accuracy.
* Flexible and adaptable approach to work, with a passion for supporting others.
* Proactive and solution‑focused approach.
* Experience of working autonomously with minimal supervision.
* Proactive in bringing people together and supporting a strong team culture, both professionally and socially.
Company
BAP Pharma is the fastest‑growing, independently owned pharmaceutical clinical trials supply organisation, specialising in Comparator Sourcing, Secondary Packaging & Labelling, Global Storage & Distribution, and Medicines Access.
We are committed to a supportive work environment that is diverse, inclusive, and based on mutual respect.
Compensation
Salary: Up to £35,000, subject to experience + bonus plan.
Benefits
Private Medical insurance, Life insurance, Company pension, Competitive leave, Company Sick pay, Flexitime, Free on‑site parking, Referral programme, Wellness programme.
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