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Senior complex care coordinator

Ipswich
West Suffolk NHS Foundation Trust
Care coordinator
£45,000 - £65,000 a year
Posted: 19 November
Offer description

Job overview


An exciting opportunity has arisen for an experienced and motivated children's nurse to join our Complex Care Team as a Senior Complex Care Coordinator.

This is a key leadership role within our specialist community nursing service, supporting children and young people with complex and technology-dependent health care needs across the Suffolk area. You will play a vital part in ensuring high-quality, safe and family-centred care is delivered in the community, while supporting and developing our dedicated team of Complex Care Coordinators.

Working closely with the Complex Care Lead, you will provide clinical expertise, operational support and leadership within the service. Ensuring robust training, effective team coordination, and seamless delivery of bespoke care packages.




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Key Responsibilities

1. Act as senior coordinator for the education, training and ongoing supervision of the Complex Care Team, ensuring staff maintain high standards of competence and confidence.
2. Provide expert clinical advice and support to the Community Children's Nursing Team and wider professionals.
3. Lead on the development and delivery of bespoke training packages for staff, children, and families.
4. Support the Complex Care Lead in managing team operations, including service planning, assessments and reassessments under the Framework for Continuing Care.
5. Take responsibility for managing and coordinating the Complex Care Team rota to ensure commissioned care packages are safely covered.
6. Deputise for the Complex Care Lead in their absence, ensuring the smooth running of the service.
7. Contribute to service development through audit, evaluation, and continuous quality improvement.
8. Participate in the on-call rota to provide support to the Complex Care Team out of hours.




Working for our organisation


#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?




Detailed job description and main responsibilities


Please see job description with full details.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 – 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete "on call" duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

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