We are seeking a proactive and detail-oriented Administrator to support our vibrant Wheatley Place community in Shirley, West Midlands. This role is central to delivering exceptional service and seamless support alongside our Registered Estate Manager. Hourly Rate: £12.85 per hour Hours: 15 hours per week, permanent contract, Monday to Friday. Key Responsibilities: Diary & Calendar Management: Efficiently manage and coordinate appointments, meetings, and events for the Estate Manager and team. Invoicing & Financial Administration: Prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records. Rostering & Scheduling: Oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements. Communication & Correspondence: Handle incoming and outgoing communications, including emails, phone calls, and postal mail. Document Management: Maintain and organize physical and digital files, ensuring easy retrieval and compliance with data protection regulations. General Administrative Support: Assist with various administrative tasks, including ordering supplies, managing office equipment, and supporting team projects. Essential Qualifications & Skills: Proven experience in an administrative role, with a strong understanding of office management procedures. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software. Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Attention to detail and accuracy in all tasks. Ability to work independently and as part of a team. Desirable Attributes: Previous experience in a care or residential setting. Knowledge of invoicing and financial procedures. Experience with rostering and scheduling systems. Comprehensive Benefits Package: 20 days holiday plus bank holidays (pro rata for part-time). Life insurance and company pension. 24/7 Employee Assistance Program offering counselling, mental health support, and more. Exclusive discounts on McCarthy Stone apartments for employees and immediate family. Opportunities to stay in guest suites across UK developments. Discounts on gift cards for top brands and restaurants. Please note that we do not offer sponsorship and only consider UK-based applications. LI-LC1 About Us As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials “I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It’s a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.” Linda Diamond – House Manager “Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it’s all about our great people and how welcome they make you feel … even if it was through a screen!” Andrea Waldron - Senior HR Business Partner “From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I’ve had the opportunity to work on some exciting projects, it’s a very ‘hands-on’ approach here with plenty of opportunity to be involved and play a part in delivering developments.” Emily Bishop - Principal Planning Associate “Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.” Caroline Craig-cordel – Sales Consultant “I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn’t dream about customers sharing their thoughts about my campaigns, but here it happens all the time.” Stan Smolyar – Head of Brand Previous Next Documents