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Spa beauty therapist - norwich

Norwich
Bannatyne Group
Beauty therapist
€24,000 a year
Posted: 30 April
Offer description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.


Perks

* B-fed – complimentary lunch or breakfast
* Flexible schedule
* 28 days annual leave, increasing with tenure
* Free gym membership
* Complimentary gym membership for a second person after 2 years of service
* 30% discount on Spa Treatments
* 20% discount on Spa Goods – ELEMIS Products
* 50% discount on cafe/bar meals and beverages
* Career & Personal Development training
* Mental Health, Well‑Being and EAP Services
* Length of Service Awards
* Staff Awards and Bonuses
* Discounted entertainment and shopping


Responsibilities

* Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests’ individual needs.
* Provide professional, high‑quality service to ensure a relaxing and rejuvenating experience for all clients.
* Ensure proper use and maintenance of spa equipment, and uphold high standards of cleanliness.
* Build and maintain strong client relationships, encouraging repeat visits and referrals.
* Promote spa services, special offers and products to enhance the guest experience based on consultations.
* Stay informed about the latest industry trends and techniques to continuously enhance skills.
* Adhere to all company health and safety guidelines.


Qualifications

* NVQ Level 2 Beauty Therapy qualification or equivalent.
* Strong interpersonal and communication skills with a customer‑focused attitude.
* Genuine passion for health, wellness and customer service.
* Ability to establish rapport, build trust and demonstrate credibility.
* Flexibility to work varied hours, including weekends and holidays.
* Desirable: Knowledge of ELEMIS products and treatments.
* Desirable: Previous experience as a Spa Therapist or in a similar role.
* Desirable: NVQ Level 3 Beauty Therapy qualification or equivalent, or willingness to pursue it.


Career Development

There is an opportunity to further develop by completing an L3 Beauty Therapy qualification.

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