Hereford Veterans Support Centre (HVSC) Outreach Officer – Hoople Group
Fixed‑term contract until July 2027 (Hybrid). 37 hrs/week. Salary £32,061 – £36,363 pro‑rata, funded by Veterans Foundation & National Lottery Community Fund. Closing date Sunday 9 November 2025.
Key Responsibilities
* Identify needs of veterans and families across Herefordshire.
* Build relationships and trust within local communities.
* Collaborate with charities, statutory services and community partners to deliver solutions.
* Signpost and refer individuals to housing, health, benefits, employment and mental‑health services.
* Advocate for veterans within local systems.
* Promote the Armed Forces Covenant and raise awareness.
* Maintain accurate records, track progress, and report outcomes to partners and funders.
* Support development of sustainable networks and community initiatives.
About You
* Passionate about supporting veterans and families.
* Excellent communicator, able to build trust.
* Organised and able to work independently across diverse communities.
* Experience in partnership working and service signposting (armed‑forces experience an advantage).
Benefits & Compensation
* Competitive salary within the stated band.
* 12 months pension scheme (LGPS) enrolment.
* Clear career progression pathways.
* Annual leave: 26 days pro‑rata (31 after 5 years) plus bank holidays; option to purchase additional days.
* Flexible working: flexi‑time, job‑share, part‑time, home working where possible.
* Employee Assistance Programme (24/7 support).
* Professional membership fee reimbursement.
* Access to retail, leisure, holiday and health benefits (cash‑back, discounts).
Contact: [email protected] for an informal discussion. Please follow job process as usual with Hoople Resourcing (email [email protected] for adjustments).
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