Administrator – Insurance Brokerage Support
London
2 Offices in Canary Wharf and Sawbridgeworth
Contract: Full Time or Part Time
Hybrid Working Flexibility
Our client
A UK-based insurance brokerage offering bespoke solutions to clients worldwide. Founded by a seasoned insurance professional with over three decades of industry experience, specialising in tailored protection for professional sportsmen and women, entertainers, high-net-worth individuals, entrepreneurs, and corporate clients. Their ethos centres on understanding client needs, building long-term relationships, and providing solutions that are not available through standard insurance products.
Why Join Our Client
* Be part of a boutique, highly respected insurance brokerage with a global client base.
* Opportunity to work closely with senior consultants and gain insight into complex insurance solutions.
* Dynamic and supportive work environment that values professional growth and excellence.
Role Overview
We are seeking a proactive and detail-oriented Administrator to support the senior insurance consultants. This role is critical in ensuring smooth daily operations, efficient client servicing, and accurate documentation within our regulated brokerage environment. The ideal candidate will have strong organisational skills, an understanding of insurance processes, and the ability to manage multiple tasks in a fast-paced, client-focused setting.
Key Responsibilities
* Provide administrative support to senior insurance consultants, including scheduling, correspondence, and file management.
* Maintain accurate client records, policy documents, and internal databases in compliance with regulatory requirements.
* Prepare quotations, reports, and presentations for clients and internal meetings.
* Liaise with insurers, brokers, and clients to facilitate smooth policy issuance and claims processing.
* Monitor and track client portfolios, ensuring timely renewals and updates.
* Assist with onboarding new clients, including data entry and initial documentation preparation.
* Support the team in maintaining compliance with FCA regulations and internal processes.
* Contribute to process improvements and office efficiency initiatives.
Required Skills and Experience
* Previous experience in an administrative or support role within insurance, financial services, or a professional services environment.
* Strong organisational, time-management, and multitasking abilities.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
* Preferred experience using Acturis Insurance software.
* High attention to detail and accuracy.
* Ability to work independently while supporting a busy team.
* Understanding of insurance terminology, products, or processes is advantageous.
Personal Attributes
* Professional and discreet, especially when handling sensitive client information.
* Client-focused with a proactive, problem-solving approach.
* Adaptable and resilient, thriving in a dynamic, high-performance environment.
* Collaborative, with the ability to build strong working relationships across the team and with external partners