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Job Title: Service Support Desk Receptionist
Location: Chatham, Kent
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Be the welcoming face of a world-class defence and engineering organisation
The role
As a Service Support Desk Receptionist, you’ll have a role that’s out of the ordinary. You’ll be at the heart of our operations at the Royal School of Military Engineering (RSME), providing a professional and friendly first point of contact for all visitors and staff. This is a dynamic role where you’ll contribute to the smooth running of our IT Service Desk and support services, helping ensure our site remains secure, efficient, and welcoming.
Day-to-day, you’ll be:
* Greeting and assisting visitors while performing essential security checks
* Handling incoming calls and service requests within a busy Service Desk environment
* Managing Motor Transport and Accommodation bookings
* Issuing personal security and car parking passes
* Supporting the wider Service Support Desk team with administrative tasks
Essential experience of the Service Support Desk Receptionist:
* Working in a reception, service desk or security environment
* Using call logging systems
* Delivering excellent customer service
* Proficiency in Microsoft Office applications
* Strong interpersonal and communication skills
Qualifications for the Service Support Desk Receptionist:
* We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) security clearance for this role.
What We Offer
* Generous holiday allowance
* Matched contribution pension scheme, with life assurance
* Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
* Employee share scheme
* Employee shopping savings portal
* Payment of Professional Fees
* Reservists in the armed forces receive 10-days special paid leave
* Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
* ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
* Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.
Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.
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