Our client, based in Ipswich, is one of the UK's largest multi-service businesses, recently winning multiple awards for their excellent work across various sectors.
This key role provides People Advisory support across the group, working with and supporting Operational Managers based throughout the UK from the Ipswich Head Office. If you are passionate about delivering excellent service, enjoy problem solving, and want to work in a dynamic People Team, we encourage you to get in touch today.
Benefits include: 25 days holiday plus bank holidays, hybrid working, company sick pay, an annual leave purchase scheme, high street discount scheme, career development opportunities, support for qualifications, and much more.
Main Activities and Responsibilities:
* Support, advise, coach, and deliver a range of HR casework including disciplinary, performance, TUPE, reorganisation, redundancy, and absence management, up to and including dismissal and appeals.
* Manage safeguarding investigations and attend Local Authority Designated Officer (LADO) strategy meetings as required.
* Provide advice to managers and colleagues on policies and processes across multiple terms and conditions within the group.
* Coach line managers across the UK on employee relations matters, liaising with trade unions when necessary.
* Proactively manage absence cases with line managers to reduce absence rates.
* Provide procedural and policy guidance to colleagues and line managers.
* Collaborate with People Business Partners to enhance People Processes.
* Attend formal meetings and prepare necessary documentation and correspondence.
* Provide updates, insights, and data for monthly Operational Managers meetings.
* Identify training needs and deliver training sessions to line managers on HR casework.
* Review and update People Team policies and procedures in line with legislative changes and best practices.
* Manage HR systems to ensure data accuracy and generate relevant statistics.
Qualifications and Experience:
* Experience handling a broad range of HR casework at this level.
* Proficiency with HR systems and Microsoft Office.
* A passionate HR professional with up-to-date employment legislation knowledge.
* Ability to interpret policies, procedures, and legislation effectively.
* Strong communication skills, both written and verbal, with a professional and sensitive approach.
* Highly organized with the ability to prioritize tasks efficiently.
* CIPD qualification at level 5 or above is preferred.
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