Brook Street are currently working on behalf of our client in East Belfast who have a vacancy for a Help Desk Service Controller
Job Duties
* Working in a dynamic department and key to the smooth running of the company, the successful applicant will be involved in a variety of day-to-day activities within the service department.
* The role involves receiving customer support requests,
* Dispatching calls to our team of field-based engineers and related administrative work.
Criteria / Requirements
* A background in customer service.
* An ability to work well within a busy team environment.
* Good organisational skills, with an attention to detail.
* Strong communication and people skills.
* IT literate with good keyboard skills.
* Previous experience of a similar role would be preferable, but not essential, as full training will be provided.
* Good numeracy and literary skills, GCSE Maths and English (or equivalent) are essential.
* The support of the industry leader, a competitive salary and secure future for a candidate determined to build a successful long-term career.
* On-going training and personal development.
* Good Attendance Bonus and Annual Bonus scheme.
* Life Insurance Cover.
* Company pension scheme.
* Free Parking.
* Volunteering leave policy.
* 24 days Holiday + Statutory Holidays.
Working shifts are - 8:45 to 17:00 Monday to Friday, lunch 13:00 to 13:45
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Looking to recruit? Find the perfect hire
Want a career at Brook Street? Join our team
#J-18808-Ljbffr