Duties: Procurement & Inventory Support - raise and manage purchase orders for raw materials, components, and supplies - communicate with suppliers to confirm pricing, lead times, and delivery accuracy - monitor stock levels and alert relevant teams to potential shortages or delays Logistics & Transport Booking - schedule collections and deliveries with logistics providers - prepare delivery documentation (packing lists, labels, shipping notes) as required - track shipments and ensure on-time deliveries to customers and distribution partners Product Setup & Data Management - create and maintain product records in ERP or inventory systems - input product specifications, pricing, and categorisation details accurately - support updates to product catalogues, BOMs (bills of materials), and system data as needed Customer Service & Order Management - serve as a point of contact for customer queries, providing timely and professional support via phone and email - accurately process customer orders, ensuring compliance with stock levels, pricing, and delivery schedules - coordinate with production and warehouse teams to track order status and resolve any issues Skills: Prior experience in an administrative, operations, or logistics support role ideally within a manufacturing or distribution environment Familiarity with supply chain processes, order systems, and transport coordination Strong computer skills, especially in Exce...