Location: HMP Bronzefield
Hours: 37.5 per week
Schedule: Monday to Friday
Job Description
The Head of Residence plays a pivotal role in leading our residential operations, supporting Residential Managers and Senior Prison Officers to ensure the effective and efficient running of all house blocks.
Main Responsibilities
* Strategic Leadership & Operational Oversight – Support the Deputy Director in delivering strategic priorities aligned with Sodexo values and HMPPS guidance, ensuring smooth day‑to‑day operations and leading the prison in their absence.
* People Leadership & Staff Development – Inspire, lead and develop multidisciplinary teams, embedding a positive culture through effective communication, role modelling, staff engagement, and formal people processes including recruitment, investigations, and disciplinary action.
* Resident Care & Safety – Champion a culture of care, decency, and safety for all residents, ensuring living conditions, interactions, and support services are of the highest standard.
* Performance Management & Continuous Improvement – Monitor and drive performance across your function, proactively managing risk, addressing underperformance, and leading initiatives that improve outcomes in line with contractual and audit requirements.
* Stakeholder & Community Engagement – Build and maintain strong working relationships with external partners and stakeholders to support safety, decency, and rehabilitation efforts, representing the prison and Sodexo in the wider community.
* Budget & Resource Management – Maintain effective control over functional budgets, staffing, and other key resources, ensuring efficient operations and value for money without compromising quality or compliance.
The Ideal Candidate
* Proven senior leadership in complex, fast‑paced environments.
* Ability to build trust, motivate teams, and drive a culture of accountability.
* Strong people management and communication skills.
* High‑level risk awareness and operational oversight.
* Authentic leadership aligned with Sodexo’s values.
* MOJ Level 2 Clearance, CTC, SC, and Enhanced DBS (desirable).
* Senior management experience in custodial settings.
* Commercial awareness and contract delivery experience.
* Project management or change leadership qualifications (e.g., PRINCE2).
* Experience in business continuity planning.
What We Offer
* Competitive Salary
* UK & Ireland Bonus Plan
* Free On‑Site Parking
* Free lunch daily
* Access to On‑Site Gym
* Sodexo Benefits Platform
Career Level
* Experienced (Non‑Managerial)
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