This range is provided by Kinetica. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Kinetica
Customer/ Field Service Engineer – London & Home Counties – Medical Device
About the Company:
We are looking for a highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics.
Responsibilities:
* Perform servicing, maintenance, installation and upgrading for medical equipment.
* Maintenance of test equipment and tools.
* Ensure customer satisfaction and contractual terms/ SLA are met.
* Effectively communicate with customers and colleagues.
* Escalate issues when needed.
* Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
* Ensure that all administrative tasks are completed on time and to an acceptable standard.
* Attend product training sessions.
* Ensure the timely processing of parts.
Requirements:
* HNC/HND in Electronics or Electrical Engineering.
* Field service experience from the medical industry (electrical equipment).
* Excellent IT skills (MS Office and an understanding of networks).
* Full UK driver’s license.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Customer Service
* Industries
Medical Equipment Manufacturing, Hospitals and Health Care, and Hospitals
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