TeamJobs Ferndown, England, United Kingdom
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TeamJobs Ferndown, England, United Kingdom
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Service & Repairs Planner
Ferndown| Full-time, Permanent | Mon-Fri
Competitive Salary
We're recruiting for an experienced and highly organised Service & Repairs Planner to join a busy and growing team within the service and engineering sector. This is a fantastic opportunity to work in a fast-paced environment where customer service and coordination are key to success.
What you'll be doing:
Service & Repairs Planner
Ferndown| Full-time, Permanent | Mon-Fri
Competitive Salary
We're recruiting for an experienced and highly organised Service & Repairs Planner to join a busy and growing team within the service and engineering sector. This is a fantastic opportunity to work in a fast-paced environment where customer service and coordination are key to success.
What you'll be doing:
You'll be responsible for planning and coordinating engineering works - including repairs, services, and ECO projects. Working closely with internal departments, engineers, and customers, you'll ensure all jobs are scheduled, communicated, and completed efficiently.
Key responsibilities include:
* Managing engineer diaries and booking in upcoming works
* Liaising with customers to confirm appointments and issue RAMS
* Handling purchase orders for plant, parts, and hire equipment
* Communicating daily with engineers to discuss workloads
* Making courtesy calls to customers ahead of scheduled work
* Processing engineer worksheets and maintaining job records
* Booking travel, ferries, and hire vehicles for engineers
* Ensuring parts are dispatched ahead of repair works
* Keeping internal trackers and systems up to date
What we're looking for:
* Excellent administrative and planning skills
* Strong written and verbal communication
* Good attention to detail and problem-solving abilities
* Proficient with Microsoft Office and internal IT systems
* Calm under pressure and able to meet deadlines
* Positive, proactive and team-oriented
If you're someone who thrives in a busy role, enjoys working with people, and can juggle multiple priorities with ease - we'd love to hear from you.
Apply today or get in touch with the TeamJobs team to find out more.
INDCP
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Administrative and Support Services
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