Benefact Group is seeking a Lead Service Management Specialist in Gloucester to lead a team of Service Managers and act as the strategic owner for IT services across ERP and payment platforms. The ideal candidate will have proven leadership experience, a strong background in ERP systems like Workday, and a deep understanding of ITIL principles. This permanent role offers a competitive salary, hybrid working, and several benefits including a generous annual bonus scheme, private healthcare, and career support.
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