Job Description
Store Manager
Salary: £52,910 (plus London allowance where applicable)Contract Type: PermanentWorking Hours: 45 hours per week (32, 36 and 40-hour contracts available, pro rata)Location: Various London sites
About the Role
We are seeking a talented, driven and people-focused Store Manager with the ability to operate across multiple store locations. This is a dynamic, fast-paced role where you will play a key part in driving commercial performance, developing teams and ensuring operational excellence across a cluster of stores.
You will lead and oversee multiple stores, ensuring consistent standards, strong team performance and best-in-class customer experience across all sites. With responsibility for both people and operational delivery, you’ll be central to the success of your area.
Key Responsibilities
Multi-Site Leadership & People Development
* Lead and oversee multiple stores, ensuring consistency in execution, standards and performance
* Manage, coach and develop staff across several locations
* Build a strong, collaborative team culture across all stores
* Conduct performance reviews and support employee progression
* Ensure adequate store-level staffing to meet business needs
Operations & Business Performance
* Oversee daily operations across all stores, ensuring high efficiency and compliance
* Manage deliveries, stock levels, standards and ordering processes
* Coordinate scheduling and rotas to support productivity targets across multiple sites
* Carry out operational checks, compliance reviews and due diligence procedures
Customer Experience
* Ensure every store delivers excellent and consistent customer service
* Handle escalated queries or customer concerns professionally
* Maintain high standards of visual presentation, availability and store environment
Commercial & Financial Accountability
* Drive sales performance and achieve KPIs across the store cluster
* Monitor and control costs, minimise waste and maximise productivity
* Analyse commercial data to support decision-making and business planning
* Maintain regular communication with the Area Manager, sharing insights, challenges and opportunities across your stores
About You
You will thrive in this role if you are:
* An experienced people manager with a proven ability to lead teams across multiple locations
* Comfortable operating within a fast-paced, customer-focused environment
* Skilled in time management, prioritisation and operational organisation
* Motivated by achieving targets and improving performance
* Able to inspire and influence others at all levels
* Flexible with working hours, including evenings and weekends
Minimum Requirements
* Full UK driving licence, or ability to obtain one within 3 months of application(M25 areas excluded)
* Right to work in the UK
* Flexibility to work evenings, weekends and varied shifts
* Proven management experience within a fast-paced environment
Why Join Us?
* Competitive salary and benefits
* Career development support with opportunities for progression
* A role with autonomy, responsibility and significant impact
* Fast-paced environment where achievements are recognised and rewarded
Please send your CV over if you’re interested in being considered for this opportunity.