We're a small, long-established company with a strong reputation for delivering high-quality processing and finishing services to the aerospace sector. In addition to this core focus, we also undertake specialised subcontract work for a select group of non-aerospace clients. We're looking for someone proactive, adaptable, tech-savvy and meticulous to join our tight-knit team as a central point of administrative support. If you thrive in a role that blends precision, teamwork, and independence, this could be the perfect fit for you.
What We're Looking For in You:
* Excellent Communication Skills: You'll be a confident and professional communicator, acting as the first point of contact for colleagues, clients, and suppliers. Building strong relationships and contributing to a positive team dynamic is key
* IT Proficiency: You'll be highly comfortable using computers and office software (e.g., Microsoft Office Suite) for tasks like order processing, preparing quotes, managing emails, and maintaining digital records
* Keen Attention to Detail: Precision is at the heart of what we do. You'll have a sharp eye for detail and the ability to work accurately, ensuring every administrative task meets our high standards
* Organised: You'll be adept at multi-tasking, staying organised, and prioritising your workload effectively, especially when juggling client enquiries, supplier invoices, and team requests
* Skilled Problem Solver: You'll tackle administrative challenges head-on, using your initiative to resolve issues, streamline office processes, and ensure the smooth day-to-day running of the business
Your Experience:
* Administrative Background: Previous experience in an office administration, reception, or customer support role is essential
* Standards Familiarity: If you've worked in an ISO 9001 or AS/EN9100 environment before, particularly with document control, that's a bonus, but we're happy to train the right person
* Industry Exposure: Experience working in a production, manufacturing, or engineering office environment would be highly beneficial, giving you a head start in understanding our operations
* Order Processing Skills: Familiarity with processing sales orders, preparing quotes, or handling customer accounts would be a great asset
* Software Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) is required. Experience with accounting or CRM software is desirable. Experience with accurate data entry
Your Role in Detail:
* Variety of Responsibilities: This is a key role that combines client-facing communication with essential back-office tasks, giving you a diverse and engaging workday
* Comprehensive Training: We'll provide full training on our company procedures, covering everything from aerospace-specific administrative methods to our order management system
* Order Management: You'll handle the full administrative cycle of customer orders—taking enquiries, preparing quotes, booking jobs in, and processing paperwork for dispatch
* Office Organisation: You'll play a vital role in keeping the office running efficiently, managing supplies, maintaining filing systems, and ensuring records are kept up-to-date
* Team Support: You'll be the central hub of support for the team, answering phone calls, managing correspondence, and assisting colleagues to ensure smooth operations
* Continuous Improvement: You'll be encouraged to proactively identify opportunities to improve and streamline office procedures and administrative workflows, contributing to overall business efficiency and our commitment to high standards
Working Hours:
* Schedule: Monday to Friday, 8.30 am – 12.00 pm (17.5 Hours Total with a potential to increase)
* Contract: Temporary position with a view to last for 6 months and scope to go permanent
* Overtime Opportunities: During busy periods, there may be opportunities for extra hours
Job Types: Part-time, Temporary
Pay: From £12.21 per hour
Expected hours: 17.5 per week
Benefits:
* Free parking
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person