Job Description
First impressions are everything! As Front Office Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
* Employee benefit card offering discounted rates at Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Green Key
What you will be doing:
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalised experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential
Additional Information
Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Hourly salary : £13.88/h
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.