Job Description
JOIN A DYNAMIC TEAM THAT'S DRIVEN TO CREATE THE IMPOSSIBLE AND MAKE THINGS HAPPEN!
We are looking for a dynamic Product and Proposition Lead to lead the development of customer-focused propositions and oversee the entire product lifecycle. You will collaborate across teams to ensure seamless integration, drive growth, and achieve sales objectives while keeping customer needs and governance at the core. Additionally, you will manage and uphold Snap’s Product Management Framework (PMF), ensuring compliance with regulatory requirements and delivering impactful outcomes for both customers and the business.
Who are we and what do we do?
Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. Snap’s proprietary technology platform and decisioning algorithms are changing the face and pace of consumer retail finance. Our use of technology has been recognised and Snap has recently been awarded the UK's Best Use of Technology in Consumer Lending at the Credit Awards 2024. Snap has a strong, supportive culture and is dedicated to its customers, retail partners, and its people who are at the heart of our business. Snap Finance UK was established in 2017 and is based in Milton Keynes, with the backing of its parent company, founded in the United States in 2012.
Discover more about us at www.snapfinance.co.uk.
Reporting to: Chief Revenue Officer
Location: Crownhill, Milton Keynes / Hybrid Working
Hours: Monday – Friday - 37.5 hours a week.
Salary: £competitive
Your key responsibilities will include:
* Oversee and maintain the Snap Product Management Framework, ensuring alignment with regulatory requirements and delivering positive outcomes for customers and the business.
* Manage products in line with PMF standards, ensuring consistency, compliance, and excellence throughout the product lifecycle.
* Develop and maintain a strategic product roadmap, incorporating stakeholder input to drive innovation and improvement across new and existing products.
* Collaborate with the Commercial team to evaluate, prioritise, and integrate valuable ideas and feedback into the product roadmap.
* Monitor industry trends, competitor activity, and regulatory changes, positioning the business to proactively adapt and stay ahead.
* Analyse product and customer metrics to identify opportunities for improvement and optimise outcomes for both customers and the business.
* Work closely with team members to design and implement changes that enhance the overall product experience.
* Leverage customer insights and feedback to inform product strategy, reviews, and individual product updates.
* Advocate for the customer in discussions impacting product delivery, ensuring component changes align with and enhance the broader product experience.
* Contribute to product delivery and customer experience initiatives, including regulatory documentation, customer communications, product marketing, and operational processes.
* Partner with the Change team, providing input and prioritisation for projects where you act as the Accountable Executive.
What we’re looking for:
To succeed in this role, you should bring:
* Bachelor's or master's degree or equivalent professional experience
* Experience as a Senior Product Manager / HOF Product in a regulated financial services business where your responsibilities included managing financial products (as bought by customers) and the firms' Product Management Framework
* A deep understanding of UK consumer credit, in particular loans, credit cards or point-of-sale finance.
* P&L or budget management experience.
* Strong understanding of regulatory requirements for financial products, including Consumer Duty and CONC regulations.
* Demonstrated experience working closely with Change teams to prioritise and deliver critical changes effectively.
* Experience in product management in financial services.
What’s in it for you?
Joining Snap Finance means becoming part of a forward-thinking, ambitious, and supportive team. We offer:
* Competitive salary and opportunities for professional growth.
* Flexible hybrid working arrangements to balance your work and personal life.
* Access to our comprehensive benefits package, including private healthcare, discounted gym memberships, and more.
* A collaborative and innovative work environment where your ideas and contributions make a real difference.
If you feel as though you meet our requirements and are looking for your next challenge, then simply press ‘APPLY’ and upload your up-to-date CV and cover letter for the position.
Snap Finance is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record and credit check.
Due to the high volume of applications, if you do not hear from us within 15 days then take it that on this occasion you have not been successful.