We are seeking an Administration Apprentice to work within the Learning & Development team. The role involves working closely with the Learning & Development Coordinator and People Development Business Partner to support the delivery and implementation of agreed training needs, while completing a Level 3 HR Support apprenticeship. Candidates should have administrative experience and be keen to move into a Learning & Development environment, including the administration of documentation and training records, utilising our Learning Management System (Dayforce Learning).
Key Results Areas
* Updating and maintaining training information on Learning Management System (Dayforce Learning)
* Booking of individual training needs and processing of joining instructions
* Processing invoices
* Producing delegate lists for internal courses
* Supporting venue set up for internal courses
* Ensuring record keeping and posting of training results and certifications
* Issuing course evaluation surveys
* Ensuring new starter certifications and CSCS records are received and supporting leavers to collate theirs
* Supporting the administration of company‑wide development programmes as required
* Handling day‑to‑day enquiries and resolving queries, providing advice to employees and line managers
Key Performance Indicators
* Maintenance of records in the LMS
* Establishing deep working relationships with internal SMEs
* Delivery of specific objectives agreed with the People Development Business Partner
* Establishing open, honest relationships and trust with key stakeholders to enable continuous improvement
Skills & Experience
Essential
* Some previous administrative experience
* Excellent communication and influencing skills
* Excellent customer service skills
* Highly organised and proactive
* Excellent Excel and Outlook skills
* GCSE English & Maths (4‑9 / A‑C)
Desired
* Knowledge or some experience of a Learning & Development environment
* Some HR administrative experience
Rewards
We’re ready to invest in you and your future, offering wide-ranging, performance‑related progression opportunities. Our competitive rewards package features flexible benefits to fit your lifestyle and priorities.
Equal Opportunity
Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you are part of a group that is under‑represented in construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family‑run business with strong family values, we aim to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
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