Location
Glasgow, Newcastle-upon-Tyne
Job Summary
The Infected Blood Compensation Authority (IBCA) is a new arm’s‑length body set up to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made to those infected with HIV, Hepatitis B or C and to their loved ones.
Job Description
Lead Agile Delivery Manager to drive delivery of IBCA’s service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement.
As Lead Agile Delivery Manager you will
* Be an experienced agile practitioner with in‑depth knowledge and experience of agile and lean tools and techniques, with the ability to lead, role‑model and coach delivery specialists.
* Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders.
* Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale.
* Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands.
* Be able to build consensus and mediate between different teams to achieve successful outcomes.
* Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity.
* Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues.
* Lead teams in the hands‑on delivery of our end‑to‑end service.
Person Specification
Essential Criteria
* Track record of delivering large‑scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders.
* Exemplary leadership skills with the ability to build and motivate high‑performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring.
* Have a proactive approach to developing capability in the organisation.
* Create a culture of innovative, healthy, psychologically safe, sustainable teams.
* Strong communication and influencing skills, with experience of making impactful organisational change.
* Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes.
* Fortnightly travel to Newcastle office will be required for candidates based in Glasgow.
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