Job Description
Customer Service Expert\n\n \n\nStart Date: 10/11/2025\n\nSalary: £25,396.80 (£12.21 per hour)\n\nContract: Full time: 40 hours per week in our Manchester office -(HYBRID- 3 days on site and 2 days at home per week)\n\nHours: Monday – Friday 08:00 – 21:00 / Saturday & Sunday 08:00 – 20:00 (5/8 weekends)\n\n \n\n \n\nWho are we? We are the voice of our clients.\n\n \n\nWe are a global outsourcing Contact Centre located in the heart of Manchester city centre, with a reputation for hard work, outstanding results, and for simply being “a great place to work”.\n\n \n\nWhat do we do? We provide fantastic service and great careers.\n\n \n\nWe interact with customers on behalf of our clients, helping to solve their queries.
Basically, looking after them in the way they deserve, the only way! We do this by telephone, email, web chat, white mail and social media interactions. We develop our teams and provide some fantastic opportunities for progression.
If you want a career, you can make it happen. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award winning training programmes and exceptional training teams are on hand to help to make this happen.\n\n \n\nWhat role is available?
Customer Service & Claims Advisor...