Hybrid working, £12.91 per hour with an increase in April, 38 days annual leave, 35hrs per week for an excellent work life balance. 7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!) Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred. Start dates available in July and August 2025 Duties: inbound customer service processing customer requests verifying customer identity updating customer records reporting suspicious calls to the fraud department providing a high standard of customer service Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits: 38 days annual leave AND paid well-being days career progression Private medical 8% employer pension contribution hybrid working enhanced maternity/paternity (20 weeks full pay!) and many more benefits! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age