Overview
We are seeking two new Centre Support Officers to be based at our office in NG8, Nottingham. One within the Exams team and one within the Centre Experience team.
Please note that these roles are office based only.
About Skills and Education Group
Skills and Education Group offer over 400 Further Education qualifications through approved colleges and training providers across the UK. The qualifications we offer cover a wide variety of vocational subjects, including hospitality, door security, transport, and childcare.
Responsibilities
These roles involve both administration and customer service on a daily basis, ensuring the efficient operation of registrations, achievements, examination, and certification processes. You will need to have experience of working in a busy office and have excellent organisational and time management skills. A keen eye for detail is essential to work accurately at a fast pace. You should have excellent IT skills and be competent in Microsoft Office. Customer service is a significant part of the role, and we work hard to provide our customers with a courteous, professional, and efficient service at all times. You should be good at handling queries professionally and be a confident communicator, liaising with internal and external customers by telephone and email.
About the organisation
At Skills and Education Group, we are passionate about the advancement of skills and education to improve the lives of individuals. Our work makes a real difference to people’s lives locally, nationally, and internationally.
How to apply
If you are interested in working for a lively and welcoming organisation where you can directly contribute to continued success, please apply with a CV and covering letter via the links below. We offer good terms and conditions of employment with a generous holiday entitlement and a contributory pension scheme.
Below you will see a person specification and two separate Job Descriptions. In your application please let us know which position you are applying for.
Please click here to apply: APPLY HERE
Notes
Should you not hear from us within two weeks of the closing date, we regret your application has been unsuccessful.
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