Performance Analyst - SC Cleared
Location: Remote (1 x a month London, Telford or Newcastle)
Contract INSIDE IR35
Security Clearance: Active SC Clearance
We are seeking an experienced Performance Analyst to support a high-volume, live service environment during a period of increased demand. This role will be key in ensuring robust performance analysis, insight generation, and data-driven decision-making.
Key Responsibilities
Analyse service performance data to support operational and strategic decision-making
Monitor and report on volume trends
Develop and maintain performance dashboards and reporting outputs
Use SQL to extract, manipulate, and analyse datasets
Identify risks, trends, and opportunities for service optimisation
Present clear insights to stakeholders
Skills & Experience Required
Active SC Clearance (Essential)
Strong analytical and problem-solving skills
Experience working in a performance analysis or data-focused role
Basic to intermediate SQL coding skills (data extraction, joins, aggregations)
Ability to communicate insights clearly to non-technical stakeholders
Experience working with large datasets and performance metrics