* Work with a globally recognised brand in the leisurewear industry
* Gain hands‑on experience in ecommerce and digital content management
About Our Client
ECommerce & Digital Coordinator, Frimley: The hiring company is a well‑regarded organisation within the retail industry, known for its commitment to providing exceptional customer experiences. As a small‑sized company, they maintain a close‑knit team and a collaborative working environment.
Job Description
ECommerce & Digital Coordinator, Frimley:
* Manage and respond to customer service enquiries through digital channels.
* Assist in maintaining the company's eCommerce platform, ensuring accurate product listings and content updates.
* Collaborate with internal teams to improve the online shopping experience.
* Work closely with customer service, sales and finance teams to ensure success of Ecommerce channels.
* Monitor customer feedback and provide actionable insights to enhance service delivery.
* Support the implementation of digital marketing initiatives to drive online sales.
* Analyse website performance data and suggest improvements.
* Ensure all customer interactions are logged and resolved in a timely manner.
* Stay updated on eCommerce and digital trends within the retail sector.
The Successful Applicant
A successful ECommerce & Digital professional should have:
* Previous experience in customer service, sales administration or eCommerce roles.
* Potentially be a graduate with a Business or Marketing Degree.
* Knowledge of digital tools and platforms commonly used in the retail industry.
* Strong problem‑solving skills and attention to detail.
* Ability to work collaboratively with cross‑functional teams.
* Proficiency in managing and analysing website data.
* Excellent written and verbal communication skills.
* A passion for improving the digital customer experience.
Looking for an office based role (this one is NOT Hybrid) where you have a fun team and lots of people to learn from and help grow your career.
Unfortunately no sponsorship is available for this role and a visa with under 24 months would not be suitable for this permanent position.
What's on Offer
* Competitive salary of £25,000 to £28,000 per year, based on experience.
* Permanent role within a supportive and collaborative work environment.
* Opportunities for professional growth within the retail sector.
* Convenient location in Frimley with accessible transport links.
* A chance to contribute to a growing eCommerce and digital team.
If you're looking to further your career in the retail industry and take on an exciting challenge in Frimley, we encourage you to apply today
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