Accounts Administrator – Customer Support Team Location: Preston Job Type: Full-time, Permanent Working Hours: 35 hours per week Hybrid Working: 10 days in the office per month after onboarding UK Staffing Group is recruiting for a newly created Accounts Administrator role on behalf of a leading international logistics provider based in Preston. This is an exciting opportunity to join a growing business with operations across Europe, where you will play a crucial role in supporting the wider Customer Support team. As an Accounts Administrator, your responsibilities will include, but are not limited to, assisting with key administrative tasks that ensure smooth financial and customer service operations. Key Responsibilities: * Completion of Key Client End-of-Month Reports: Ensure timely and accurate reporting of client accounts at month-end. * Invoice Verification: Check and verify invoices for accuracy before they are sent to clients. * Customer Account Queries: Provide support in resolving customer account-related queries promptly and professionally. * Credit Notes and Refunds: Manage and process credit notes and refunds as required. * Rota Preparation: Assist in preparing team rotas to ensure optimal staffing levels. This role sits within the wider Customer Support team, but you’ll be focused on ensuring that administrative and financial tasks are handled with precision and efficiency. You will be working closely with both the customer service team and the finance department, acting as a key support function to ensure smooth business operations. Working Hours & Shift Pattern: * Monday – Friday, 8am-4pm or 9am – 5pm Package & Benefits: * Salary: £25,000 per year * Holiday: 23 days annual leave bank holidays (increasing with service) * Hybrid Working: Available after successful onboarding * Training & Development: Comprehensive induction, ongoing coaching, and personal development plan * Team Environment: Regular team socials within a supportive, collaborative environment * Progression Opportunities: Clear career path to senior roles within 12–36 months About You: * Strong Communication Skills: You will be confident communicating with both customers and internal teams. * Attention to Detail: You thrive on accuracy and take pride in ensuring that all financial and administrative tasks are completed to a high standard. * Tech-Savvy: Comfortable using IT systems, with the ability to adapt quickly to new tools and platforms. * Organised & Proactive: Ability to manage time effectively and stay on top of deadlines, even during busy periods. * Team Player: You’ll work closely with other departments and play a key part in ensuring a smooth and efficient workflow. Why Apply? This role offers the chance to gain valuable experience in both accounts administration and customer service within an international logistics setting. It’s an exciting opportunity to support a growing business while also developing your skills in finance and customer support. UK Staffing Group operates as an employment agency and employment business. We welcome applications from all ages and backgrounds. By applying, you consent to your data being securely held for recruitment purposes