Sterling Thermal Technology
(STT) – a UK-based heat exchanger designer and manufacturer serving countries worldwide with high-quality, bespoke heat exchangers – is looking for an organised individual with a manufacturing background to join the team as the
Sales and Business Development Manager
.
Key Responsibilities
* Developing and executing sales and account management strategies targeted at the defence sector and any other allocated verticals.
* Leading all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing.
* Working closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy.
* Building strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning Sterling Thermal Technology as a preferred partner.
* Attending industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities.
* Creating and issuing timely and compliant bids with adherence to applicable commercial policies and leading the phases of the sales cycle from bid submission to order realisation.
* Understanding and managing STT's relationships with clients' key people.
* Developing, documenting, and managing the shared strategy process and implementing actions arising out of the shared strategy to customer satisfaction.
* Working closely with STT Project Managers and the Operations Department on project delivery status, implementing communication management to ensure a best-in-class customer experience.
* Identifying key strategically important customers and developing direct relationships with key influencers and decision-makers.
* Using the CRM and MRP systems to maintain accurate and up-to-date information on assigned customer accounts.
* Submitting customer pre- and post-visit reports.
Skills and Experience
* Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors.
* Strong understanding of defence industry procurement processes and compliance needs.
* Experience completing vendor registrations and pre-qualification documentation.
* Experience in delivering success in a target-driven and dynamic, project-driven environment with the ability to exceed sales targets.
* Confident and credible when dealing with technical queries from customers and the wider business.
* Technically and commercially capable of operating independently.
* Ability to coordinate requirements for client visits and prepared to travel extensively to customers' locations (locally and internationally).
* Self-starter with strong planning, follow-up, and negotiation abilities.
* Comfortable working independently and collaboratively across departments.
* Ability to effectively plan and prioritise workload.
* Good interpersonal, oral and written communication skills.
Benefits
* 25 days' holiday + bank holidays.
* Life assurance.
* Pension.
* Health cash plan.
* On-site parking and electric charging points.
* Social events.
* Seasonal flu jabs.
Salary:
£75,000 DOE.
Hours:
Full-time, permanent.
Closing date:
Tuesday, 16 September 2025.