Salary: £42,000 - 46,000 per year Requirements: Proven experience leading digital product or service development projects Experience managing supplier relationships and digital delivery partnerships Background in user-centred design, research, or service co-production Experience integrating digital systems such as CRM, CMS, LMS, and data platforms Track record of improving organisational digital capability and culture Excellent leadership and communication skills, with the ability to engage technical and non-technical audiences Skilled in agile delivery, product road mapping, and backlog management Excellent stakeholder management and negotiation abilities Competent in using data and analytics for decision-making and improvement Deep understanding of accessibility, usability, and digital inclusion principles Knowledge of Dynamics 365 is desirable but not essential Degree or equivalent experience in a relevant field such as Digital Product Management, Service Design, Computer Science, or a related discipline Professional certification or training in Agile Project Management, Product Ownership, or Service Design is desirable Must have the right to work in the UK, as sponsorship is not available for this role Responsibilities: Define and communicate a clear product vision and roadmap aligned with our organisational priorities Maintain and review the roadmap quarterly Ensure all digital products integrate effectively with CRM, data, content, and analytics platforms Comply with digital architecture, data protection, and accessibility standards Coordinate digital product sprints, releases, and milestones with external suppliers and internal stakeholders Deliver deadlines and milestones on time and within scope Define, monitor, and report on product success metrics such as engagement, reach, and efficiency Share regular insights and reports with our leadership team Lead user research, co-design sessions, and testing activities to ensure products meet user needs and accessibility standards Incorporate user feedback into development cycles Act as the bridge between our organisation, service users, and delivery partners Champion agile and user-centred working practices across our organisation to strengthen digital maturity and capability Ensure digital products deliver measurable value for our beneficiaries, partners, and supporters by translating needs into actionable product priorities Provide clear direction, coaching, and support to two team members Foster a collaborative and high-performing team culture, encouraging professional growth and shared ownership of outcomes Hold regular 1:1s, set and review objectives, and support strong colleague engagement Technologies: CMS CRM Support Product Manager Office 365 More: We are a charity based in Edinburgh, and we are looking for a Product Manager to join us on a 12-month fixed-term contract to cover maternity leave. This is a hybrid role with one day onsite, though additional onsite attendance may occasionally be required for important meetings. The role is 32.5 hours per week across five days, with a salary of up to £46,000. We offer a pension scheme, life assurance, 36 days of holiday inclusive of public holidays, increasing with length of service, and more benefits. In this role, we will rely on you to help deliver our Digital Roadmap, improve our digital products and services, and build internal digital capability while working closely with internal teams and external partners. The interview process includes an initial online screening and an onsite interview with a presentation task. last updated 24 week of 2026