Responsibilities
1. Update our case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking
2. Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
3. Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions toply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
4. Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
5. Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
6. Diarising and updating CRU
7. Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:
8. Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
9. Undertake administration duties on files, such tasks may includepletion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
10. To ensurepliance with the SRA Standards & Regulations
11. Adhere to the Keoghs Values
Working hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. We operate an agile working policy with attendance at the office at least 1 day a week.
Skills, Knowledge & Expertise
12. Experience of working in a legal environment is desirable
13. Goodmunication skills and experience of negotiating with and influencing 3rd parties to obtain information
14. Dealing with calls and enquiries from customers, suppliers and/or the public
15. Gathering and recording information
16. Proficient in MS Office (notably Excel, Word and Outlook)
17. Proficient in the use of alpha numerical filing systems
Job Benefits
18. Davies Incentive Plan
19. 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
20. Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
21. Simply Health Care Cash Plan
22. WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
23. Death in Service
24. Critical Illness Cover
25. PHI/Ie Protection (Private health insurance)
26. Pension Contribution based 5% Employee / 3% Employer
27. Cycle to Work Scheme*
28. Tech Scheme*
29. Season Ticket Loan*
30. Gym Flex*
31. Access to Online Discount Sites
32. Discounted Gourmet Society Membership
33. Discounted Tickets for Merlin Attractions nationwide
34. Discounts at local retail outlets
* after successfullypleting probation Job ID d3f68921-f7e4-455b-b896-8fd795406282