Job Description Job Role Salon Manager Location St Albans Position type Permanent Salary £35 000 Role Summary We are seeking a dynamic and experienced Salon Manager to join our luxury beauty clinic. This is a dual-role position, with 80% of your time dedicated to delivering expert beauty treatments and 20% focused on the day-to-day management of the salon team and operations. You’ll be a hands-on leader who leads by example, ensures exceptional client experience, and supports the clinic’s commercial success. Essential Responsibilites Treatment Delivery. Deliver a range of professional beauty treatments to a high standard. Build strong client relationships and ensure high levels of repeat business. Consult with clients to recommend personalised treatment plans and homecare. Maintain hygiene and treatment room standards in line with clinic protocols. Salon Management. Lead, inspire and motivate the team to deliver outstanding service and meet performance targets. Oversee the daily running of the clinic including rotas, stock control and appointments. Support staff development through on-the-job coaching, training and performance reviews. Handle client complaints or issues with professionalism and efficiency. Ensure the clinic meets all health and safety and regulatory requirements. Monitor product usage, treatment performance, and KPIs. Work closely with the director on business strategy and promotions. Qualifications & Characteristics NVQ Level 3 or equivalent in Beauty Therapy Minimum 2 years of hands-on experience in a salon/clinic environment Previous experience in a supervisory or managerial role is essential Confident delivering a wide range of treatments to a high standard Strong communication, leadership, and organisational skills A passion for beauty, wellbeing, and client care Benefits Competitive salary with commission/bonus structure Ongoing training and development Staff treatment discounts and product incentives Supportive and professional team environment