ABOUT THE ROLE
LOCATION: BELFAST
DEPARTMENT: RESTAURANT SUPPORT CENTRE
HOURS: FULL TIME
CLOSING DATE: 26 MARCH 2026
WELCOME TO KFC.
HOME OF THE REAL ONES.
We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants — and we'll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.
All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job.
THE TEAM
Our People and Culture team creates a place where people don't just work - they thrive and feel genuinely proud to be part of something real. We're here for all 36,000 members of Team KFC – shaping a bold, inclusive culture where everyone feels supported, included, and empowered to grow.
We lead with smart, heart, and courage and are people first, always. From finding and nurturing top talent to unlocking growth opportunities, we're ambitious about our people's potential. We ask questions, push boundaries, and challenge the usual way of doing things - if it means building a better experience for our teams, we're all in.
ABOUT THE ROLE
We are looking for a People & Culture Business Partner to join us at Team KFC to support our operations team in the field across Ireland and Northern Ireland. So, if you put people at the heart of what you do and are motivated to drive results through talent management, organisational effectiveness and culture, we want to hear from you
You will report directly into the People Operations Director and will have a direct team of two People Capability Coaches. Your region will include circa 50 restaurants and an average of 2,000 employees.
The People & Culture Business Partner plays a crucial role in the execution of our People & Culture Strategy. In this position, you'll partner with our operations team on the ground to align organisational and functional strategies, goals and priorities with our vision and values. You'll advise and coach managers and employees in all aspects of the employee life cycle. Not only will you have the chance to support as a broad P&C generalist, you will also drive key organisational development priorities in relation to Talent Development, Reward and Employee Engagement making KFC an even better place to work.
You are a people person in the truest sense of the meaning, so you understand that when supporting people, it is essential you treat people as people, not just a resource. You rebel against boring 'HR' norms, you are obsessive about the experience we provide.
Most of all, you have fun while you do it, because it's more than just a job. This is a regional role and will be field based within your region, with requirements for occasional travel to our RSC in Woking.
WHAT YOU WILL SPEND YOUR TIME DOING
Operate as a Strategic Partner to leaders & coaches including:
Leading your region ensuring you maximise the effectiveness of the restaurant teams through organisational design, high impact coaching, L&D and Reward initiatives
Leading the design and execution of talent, capability and engagement strategies within the field operations team
Acting as a "thought partner" as you lead talent management with purpose – everything from injecting the best of the best talent into teams, nurturing existing talent as they grow personally & professionally, building a strong pipeline of leaders of the future and in establishing a strong culture of performance growth and management
Lead the way on employee engagement and recognition strategy to nurture high performing teams and share best practice to the wider business
Developing and providing support and guidance on a broad range of P&C programs, policies and practices (although we like to think we have very few HR rule books)
Provide guidance, counselling, and training on employee relations issues, to minimise both ER and PR risk
Line managing our People Capability Coaches
Become an Employee Champion acting as a single point of contact for our teams through;
Building strong relationships with leaders across your region and the wider Equity business advising on all elements of the employee lifecycle
Bringing the outside in and listening to our people to design and embed new ways of working, policies and practices both within our wider RSC team and external industry trends that maximise team and individual productivity
Coaching our people to continually deliver exceptional performance that they feel proud of and supporting talent mobility
Act as a Change Agent working to:
Provide thought partnership and leadership on our evolution of our people strategy
Work cross functionally to develop innovative solutions and design industry leading people practices
Ensure we have exceptional foundations in place for all People & Culture related processes ensuring we are one step ahead of any external legislative compliance requirements
WHAT WE'D LOVE FROM YOU
ABOUT YOU
Self-starter with ability to multi-task and manage own workload
Strong relationship management, influencing and negotiation skills
Excellent coach of people including managing upwards
Excellent communication skills with the ability to work across a variety of stakeholder groups
Comfortable dealing with ambiguity and working with a high degree of autonomy and initiative to deliver results
Strong interpersonal /teamwork skills with high levels of empathy
High energy and embrace recognition
Collaborative nature: willing to work constructively with input from coaches and peers
Intellectual curiosity and great judgement skills
Proven ability to work in a fast-paced changing environment, with the ability to pivot in line with business priorities
Identification of relevant data sources and a thirst for working with external and internal data for insight driven activity
EXPERIENCE
Robust Business Partnering experience, ideally in a Generalist People Operations role
Line Management experience
Strong ER and immigration law understanding and experience
READY?
We hope so, if you're ready to be part of our community, now's the time to apply.
Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Beware of fake job postings using Yum and/or our brand logos - KFC, Pizza Hut, Taco Bell and Habit Burger & Grill - on fraudulent sites. Yum Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
WELCOME TO KFC.
HOME OF THE REAL ONES.
We sell the world's best chicken. We've done it for a long old time — since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we're in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
JOB LOCATION DETAILS
Belfast, United Kingdom, BT1
DISCOVER OUR BUSINESS
CHAMPIONING POTENTIAL AT KFC.
At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.
BUCKETS OF OPPORTUNITY.
Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.
CHAMPIONING POTENTIAL AT KFC.
At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.
BUCKETS OF OPPORTUNITY.
Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.
CHAMPIONING POTENTIAL AT KFC.
At KFC, we are the originals. Real ones bringing their authentic selves to work every day. No matter who you are, where you're from, or what makes you unique - there's a place for you at the Colonel's table.
BUCKETS OF OPPORTUNITY.
Think we're just a chicken shop. Think again. At KFC we're serious about helping you discover your potential. We don't hire staff. We hire Team Members. Real people, building real careers, in a real community. And it begins right here.
PERKS, REWARDS AND BENEFITS.
We do things our own way here. And that includes the way we reward you for bringing the graft. And the laughs, too.
Here's what the real deal could look like for you.
DISCOVER OUR FULL RANGE OF BENEFITS
ENHANCED PENSION SCHEME
We'll contribute up to 11%, which could mean we pay more into your pension than you do.
FRI-YAY FINISHES
Clock off at 1pm on a Friday all year round - and make your workdays zing with virtual commutes and hybrid/flexible working.
5 WELLBEING DAYS EACH YEAR
Get 5 extra days to look after you and your wellbeing - on top of your usual holiday allowance.
GENEROUS BONUS SCHEME
We reward strong performance and our bonuses could mean you earn well above industry norms.
ENHANCED HOLIDAYS
You'll start off with 25 days' holiday, which rises to 30 days after 5 years. Plus you have the option to buy and sell additional days.
PROFESSIONAL 1-2-1 COACHING
Personal development, growth and fulfilment come with the territory at KFC.
HEALTHCARE AND LIFE PROTECTION
From private medical insurance to critical illness, life assurance, income protection, dental plan, cancer checks and even a digital GP, we've got your covered.
LIFESTYLE-FRIENDLY PERKS
Flex your package with travel insurance, cycle scheme, retail discounts, charity giving, tech scheme, food and drink discount cards and much more.
25% KFC DISCOUNT
Big discounts on your finger lickin' favorites.
DISCOUNTED GYM MEMBERSHIP
Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases.
FULL EMPLOYEE ASSISTANCE PROGRAMME
Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family.
FREE MORTGAGE ADVICE
We can help you get on - or climb up - the property ladder.