Customer Engineering Account Manager (Non-Management)
Company:
Boeing United Kingdom Limited
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in Frimley, UK to continue providing exceptional customer service and technical expertise. We are seeking a talented individual whom will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineering Account Manager (Non-Management) will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
Position Responsibilities:
1. Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
2. Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
3. Initiate the proposal generation process.
4. Collaborate with internal teams to develop and present retrofit proposals.
5. Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
6. Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
7. Monitor proposal progress and keep customers updated.
Basic Qualifications:
8. Bachelor’s Degree in Engineering or equivalent.
Preferred Experience and Qualifications:
9. A solid background in aviation engineering with an understanding of aircraft retrofit modifications.An undergraduate degree in a technical field such as Aerospace, Engineering, Science, Mathematics, etc.
10. Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
11. Experience working with airline and/or leasing organizations.
12. Experience working with EASA Part 21 design organizations.
13. Good communication, project management and organizational skills.
14. Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Not a Shift Worker (United Kingdom)