Senior ServiceNow Business Analyst
* Develop, customize, and maintain ServiceNow applications, modules, and integrations.
* Collaborate with cross‑functional teams to understand business requirements and translate them into effective technical solutions.
* Design, develop, test, and implement ServiceNow solutions following industry best practices.
* Troubleshoot and resolve issues related to ServiceNow applications and integrations.
* Stay current with the latest ServiceNow releases and actively contribute to continuous improvement initiatives.
* Be process‑oriented, valuing structure and organization over chaos.
* Be comfortable seeking support and guidance from peers and subject matter experts when necessary.
ServiceNow Foundation Data Manager (Contract – 6 months, hybrid)
Job Location: Birmingham / London, UK. Flexible work model: onsite/remote/hybrid. Project focus: Agile delivery of foundation data solutions within ServiceNow.
Senior ServiceNow Solution Architect
* Lead delivery of ServiceNow‑based solutions across multiple client projects.
* Analyze new business requirements and determine correct technical implementation solutions using industry best practices.
ServiceNow Solution Architect
Lead delivery of ServiceNow‑based solutions across client projects, analyzing business requirements and applying best‑practice implementation strategies.
Qualifications
* Experience with ServiceNow in development.
* Experience with at least three ServiceNow product lines outside of ITSM (e.g., ITOM, ITAM, HAM/SAM, SPM, HR, CSM).
* Advanced scripting and integration skills – JavaScript, SQL, API/Web services.
* Experience integrating ServiceNow with cloud infrastructure (e.g., AWS, Azure, GCP).
* Security clearance desirable; ability to obtain SC clearance required.
Benefits
Up to 30 days of vacation per year, private medical insurance, and three days leave per year for charitable work of your choice.
Salary
National: £56,375 – £62,830. London: £62,000 – £69,105 plus industry‑leading pension and benefits. Additional skill supplements paid up to £24,543.
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